News
From Coventry PFFS: NEW! Email Notifications to Writing Agents from Brokers Services Department
Applications Uploaded to the Application Tracking System; License Expiration Notification
Beginning March 18th, the Coventry Broker Services Department will implement a new email notification system to inform writing agents when a submitted and complete application has been uploaded to our Application Tracking System. Emails also will be sent to agents to inform and remind them when a license expiration date is approaching, which requires action on their part.
The three types of emails sent from pffsbrokersupport@cvty.com will be sent to the agent's email address on file with the Coventry Broker Services Department. The subject line of the emails will indicate one of the following topics:
- Application Received and Loaded into App Tracker - one email notification sent per application; emails are sent out daily.
- License Expiring in 30 days - email notification is sent 30 days prior to the license expiration date.
- License has expired - email notification is sent to the agent the day following license expiration
In situations where a submitted application is incomplete (i.e., missing or invalid AWN), or requires a Request for Information letter, delayed notification may occur.
Click here to view a Sample PDF of the three kinds of email notifications being implemented by the Coventry Broker Services Department and designed to keep our agents and brokers informed and up-to-date.