Call Center Insurance Agent

Job Description

We are looking for high-energy, hard-working agents to join our Empower Call Center team! Empower Brokerage is a Nationwide FMO with more than 45 years of experience. We contract with over 100 major carriers to offer Life, Health and Annuities. Our products include Medicare Supplements, Medicare Advantage, Under 65 Individual and Group Major Medical, Term/IUL/Whole Life, Annuities and Ancillary Products.


  • Present and sell insurance policies to new and existing clients
  • Develop and calculate suitable plans based on clients’ needs
  • Resolve client inquiries and complaints
  • Expand business reach through networking techniques
  • Comply with insurance standards and regulations


  • Must have a Texas General Lines Life & Health License
  • Must have reliable transportation
  • Must be available to work full-time in our call center office
  • Must be self-motivated, have good time management skills, maintain a professional appearance and be a team player
  • Must have good sales, customer service and communication skills.
  • Previous sales and/or customer service experience


  • Hourly + Commissions


  • 3-day New Agent Training
  • Hands on training with the team manager and/or senior agents
  • Ongoing one-on-one product training with our internal product specialists, monthly webinars, onsite monthly training with product experts, online university of training and instructional videos


  • Sales support from onsite sales management and corporate product experts who can help you with sales lyrics and generate quotes.
  • Technology – Comparative Raters, Lead Management Software
  • Leads – Referrals from doctor and hospital groups, Alpha Leads, BRC Leads, Lead-Maximizer (customizable prospect list)
  • Marketing and Advertisement:
  • Telemarketers (Preset appointments and event advertising)
  • Direct Mail (BRC’s, Pre-approach letters, event invites, etc.)
  • Personalized marketing designed by our internal marketing department

Job Type: Full-time

Pay: $14.00 – $15.00 per hour


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