Using the Three Rs for Better Business

The past eleven months have been a tumultuous time, leaving many to feel the effects of stress and burnout. According to ABC News, the percentage of Americans who are reporting depression and related symptoms tripled due to the ongoing COVID-19 pandemic. Especially in tough times, and in the lucrative insurance industry, it is important to remember to do the three Rs: refocus, refuel, and retool.


It is very easy to get distracted from what really matters, especially when faced with adversity or worry. It is important, then, to refocus every once in a while. Get back to your roots. Focus on what you love. Think back to when you first got into the insurance business and figure out what made you want to join in the first place. Was it seeing a family member pass away without providing financial protection for their children? Was it a life-altering illness that left you ineligible for coverage? Was it a want or need to better provide for your family? Whatever the reason, remember your purpose and refocus on why you do what you do.


According to Western Governors University, burnout is a condition that affects nearly everyone at one point or another and can result in both physical and mental health issues. Burnout is caused by chronic stress, usually in the workplace, and is typically related to mental health conditions like depression, but did you know that burnout actually can increase an individual’s chance of suffering from physical conditions like diabetes and heart disease? Self-care is so important. No one is meant to hold all the stress of a tough workday 24/7. Play with your kids. Go see a movie. Run a hot bubble bath. Find something that takes your mind off of work and work on refueling at home to improve your health, productivity, and even your work-life balance!


Sometimes, life can get messy. Even though you still may have all of your tools on your toolbelt, they may not be in the best order for use. The same goes for your metaphorical tool belt. It is important to step back on occasion and reassess or reorganize the tools you carry with you every day. This may involve keeping up to date on the most recent Empower University courses or even just relaxing when you get off work so that you can better focus and prioritize the next morning. Don’t be afraid to make physical lists of all the things you need to get done and all of the tools at your disposal. Prioritize your tasks for added motivation and efficiency in your workday!

The three Rs model was initially introduced to Empower Brokerage agents by David Russell, a former regional sales director with the organization. These are some great tips that can help you regain and maintain your energy and motivation during hard times.


We hope this information on using the three Rs is helpful to you.

Empower Brokerage is dedicated to helping you educate your clients on the insurance they need and staying on top of their health. Whether it’s through webinar training, one-on-one calls, seminars, or marketing plans. We want you to be successful. Give us a call if you have any questions at 888-539-1633.

Quick Links: