Warn Your Clients of Robocall Scammers during COVID-19

Have you received any strange calls lately? If not, you may want to warn your clients of robocall scammers who have been spreading disinformation about the coronavirus pandemic. These scammers are trying to take advantage of people by offering free virus test kits as well as low priced health insurance. They are actively making attempts to take advantage of current climates as well as those most vulnerable in order to make a profit.

Warn Your Clients of robocall scammers

What are the best practices to warn your clients of robocall scammers? The best way to know a scammer is to be able to recognize them. The scammers are currently using a robocall, which switches the client over to a live operator, as heard in this recording. The robocallers send out millions of automated calls and hear a pre-recorded message, with false information to draw those susceptible in. The message sounds like this:

“The coronavirus has caused the US to declare a national emergency. The Families First Coronavirus Response Act has made coronavirus testing more accessible immediately. If you want to receive a free testing kit delivered overnight to your home, press one.”

Consequences of Scammers

The messages being received should be listened to for inaccuracies. If the scam is not caught in time it could lead to bad situations. Currently, you can not get a home testing kit, as it is still limited to lab facilities. If you are transferred and asked for credit card information, you should be suspicious. If your client or someone you love receives a fake kit that shows inaccurate information, it could put lead to even greater risk. Those who fall for the scam are put on a high priority list to show they might be gullible enough for it again.

Protect clients and loved ones from scams amid the COVID-19 pandemic. Stay up to date about the latest COVID-19 insurance/senior news as we continue to serve you with new information. Comment below on what you think or recommend a topic which we can write an article about.