We saw a massive surge in video conferencing during and after the Covid pandemic. We had no choice but...

As mentioned in a previous article, your current clients and prospective clients don’t want to feel like a data...

Customer Service Can Generate More Business Referral Leads Are the Best Leads Great customer service benefits not only your...

For every customer who complains, there are probably 20 or more customers who don’t share their dissatisfaction. Dissatisfied clients...

Referrals are some of the best leads you, as an agent, can acquire because they come from satisfied customers....

Popular Places to Meet Prospects When setting up a meeting with a prospect, you must consider several factors. Think...

Plan Year 2017 FFM Training & Registration Producers and subproducers helping individuals enroll in Qualified Health plans (QHPs) on...