Job Description:
The Product Specialist aids contracted agents with an insurance carrier through the certification process, navigating the agent portal, and answers any questions the agent may have about that company. The goal of the Product Specialist is to increase Empower鈥檚 revenue with that carrier by assisting those agents.
Duties/Responsibilities:
路 Assisting with the completion of applications and other necessary paperwork for certification with their contracted carrier.
路 Calling contracted agents to remind them to complete their certification paperwork to become ready to sell.
路 Getting as many contracted agents certified as possible.
路 Assisting contracted agents who are contracted with various carriers with any questions they may have.
路 Assisting contracted agents with the utilization of the carrier鈥檚 website.
路 Following up with contracted agents regularly for any needs, certifications, or to answer questions in support of the agents.
路 Advocating for the insurance company to bring new agents to the company.
路 Performing other related duties assigned.
Required Skills/Abilities:
路 Excellent verbal and written communication skills.
路 Ability to multi-task.
路 Time management for projects, workflow, and deadlines.
路 Ability to clearly explain processes for selling insurance policies and packages through proper certifications with various carriers.
路 Proficient with Microsoft Office Suite or related software.
Education and Experience:
路 High school diploma or equivalent required
路 Life and Health insurance license is helpful but not required.
Physical Requirements:
路 Prolonged periods sitting at a desk and working on a computer.
路 Must be able to lift up to 15 pounds at times.
This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. They may change, or new ones may be assigned at any time with or without notice.
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