Molina Direct Enrollment Portal

Doctor Coming Out Of Laptop

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Dear Broker Partners:

We are happy to announce that our Molina Direct Enrollment Portal will be available to you on November 1, 2016! As part of our continued dedication to improving your broker experience with us, we have added a new functionality that now ties our Direct Enrollment with your Molina Broker Portal! This is now a ONE-STOP Shop Experience!

How does it work?

Get a Molina Healthcare Quote. After you have created your new prospect in the Molina Broker Portal, you will click on the action “enroll” button. Our system will then direct you to the enrollment application that has been auto-populated using the information you created in the prospect lead section! Huge time savings for you!

What is the Benefit?

    1. The benefit to this is that as you create the lead in your portal under prospects, this information will then pre-populate in Direct Enrollment ‘Your Information Page’
    2. You may start, pause and re-enter direct enrollment. You can save and exit the application at any point of time and return back to the same page later.
    3. At the time of enrollment submission, your client may easily submit their Binder Payment.
    4. Set up Auto-Pay for their convenience which helps to ensure your receive monthly commissions!
    5. To set up for AutoPay, all that needs to be done is to check the box that reads “By checking this box you are signing up for Auto-Pay”
    6. Choose their Primary Care Provider at the time of enrollment.
    7. Get a summarized view with all the information the members needs to know:
    • Members Subscriber ID
    • Their plan and Summary of Benefits and Coverage (SBC)
    • Primary Care Provider (PCP) information
    • Auto-Pay information
    • Broker’s name and office phone number, etc. will be displayed to help reduce the call volume

On November 1, 2015,  our Payment Center will be open from 7:00 am – 11:00 pm (Eastern Time) to process binder payments

Payment Center Phone # 855-884-2331

What if I have questions or need help when I am enrolling my clients?

  1. Follow our easy step-by-step instructions
  2. Call us, your Broker Support Team, at 855.885.3179 – Option 1

Molina Marketplace Broker Support Unit’s business hours during the 2017 OEP!

Our new extended hours are as follows:

  • First Day of OEP Nov 1, 2016 (Mon – Fri) – 6:00 am – 7:00 pm MST
  • Saturday’s Nov 5, 2016 through Jan 28, 2017 – 7:00 am – 4:00 pm MST
  • Last Day of OEP Jan 31, 2017 (Mon – Fri) – 6:00 am – 7:00 pm MST


As 2017 Open Enrollment is quickly approaching, it is a great time  to remind you that in order to WRITE and BE COMPENSATED for ANY Molina 2017 Policy:

  • You must have a current Errors and Omissions on file with us at the time your write the policy. Your name must be noted on the policy.
  • You must have a current license in the state(s) you are contracted with us at the time you write the policy.
  • If you are contracted with Molina to sell in the following Molina Federally Facilitated Marketplace (FFM) States: MI/WI/OH/FL/TX/NM/UT, you must have completed the Federally Facilitated Marketplace Registration and you must show up on the FFM Registration List at the time you write the policy.
  • If you are contracted with Molina to sell in the Molina State Based Marketplaces – CA and WA, you must have completed the Covered California Certification and/or the Washington Health Plan Certification at the time you write the policy.

Friendly Reminder: Molina Marketplace does not have Group Insurance Plans

Warmest Regards,
Molina Marketplace Broker Support

Phone Number
For Broker Services:  Option 1
For Broker CARE Team: Option 2
For Commission Questions:  Option 3
For Contracting Questions: Option 4


Article Updated: 03/13/2024