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customer relations

13 Words and Phrases to Avoid in Sales

December 30, 2025March 5, 2017 by Andrea Hektner

Prospecting takes a lot of work. Once you have a prospect face-to-face or on

Are You Ready For Tax Season?

December 30, 2025February 28, 2017 by Andrea Hektner

Reminders and Resources for Tax Season As the plan year 2017 Open Enrollment

Follow-Up Calls and Why They Matter, Part 1

December 30, 2025February 19, 2017 by Andrea Hektner

For every customer who complains, there are probably 20 or more customers who

4 Simple Practices to Increase Referrals

December 30, 2025February 18, 2017 by Andrea Hektner

Referrals are some of the best leads you, as an agent, can acquire because th

Customer Follow-up Plan

December 30, 2025January 9, 2017 by Andrea Hektner

Customer Follow-up Plan Senior Product Specialist & Compliance Officer, S

November’s Winner

December 30, 2025November 4, 2016 by Andrea Hektner

November Team Member of the Month Andrea Hektner Andrea Hektner has been awar

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  • Home
  • Company
    • Carriers
    • About Us
    • Team
    • Careers
  • Events
    • Calendar
    • Gallery
  • Agents
    • Contracting
    • Submit New Business
    • Refer Business
      • ACA Referral Form
      • Empower Agent Life Case Referral
      • Group Health Referral
      • Medicare Referral
    • Quotes
      • Commercial Occupational Accident Quote
      • Empower Discount Medical Plan
      • Group Quote
      • Life Quote
      • Health Quote
      • Medicare Part D (PDP) Quote
      • Patriot Travel Medical Insurance
    • New Agent Resources
    • Agent Portal
  • Provider Referral
  • Contact
  • Blog