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Follow-Up Calls and Why They Matter, Part 2
Read moreCustomer Service Can Generate More Business Referral Leads Are the Best Leads Great customer service benefits not only your...
February 20, 20170 -
Follow-Up Calls and Why They Matter, Part 1
Read moreFor every customer who complains, there are probably 20 or more customers who don’t share their dissatisfaction. Dissatisfied clients...
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4 Simple Practices to Increase Referrals
Read moreReferrals are some of the best leads you, as an agent, can acquire because they come from satisfied customers....
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Taking Breaks Actually Increases Productivity
Read moreIn our fast-paced world, where productivity equates with constant activity, taking breaks tends to come off as counterintuitive. However,...
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Cigna Updates for 2017
Read morePaper App Release Dates 2/06/2017 – Accident Expense in Kansas 2/06/2017 – Accident Expense in Kentucky 2/13/2017 – Accident...
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Four New Cigna Brochures
Read moreCigna Releases Four New Brochures Available in Different States 1. The Flexible Choice Cancer/Heart brochure This Cigna brochure is...
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Aetna and Humana: Ending Merger Agreement
Read moreAetna has announced that they have mutually ended their merger agreement with Humana, following a ruling from the United States District...
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16 Deals for Valentine’s Day 2017
Read moreLast year’s spending on Valentine’s Day was a record high of $146.84, and according to Splender, a cash-back shopping...
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Black History Month
Read moreHappy February, and happy Black History Month! Every February we dedicate a month to remind ourselves to celebrate the...
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Multi-Tasking May Actually Be Hurting Productivity
Read moreAccording to the American Psychological Association, doing more than one complex task at a time minimizes, not maximizes, productivity. While...
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